Road Defects - Personal Injury

Any hazard in the highway (road or pavement) caused as a result of an accident, damage or vandalism may be considered a risk to the public and could result in personal injury to pedestrians, road users or possible damage to property. The following types of damage are considered to be a risk:

• gully or drain cover missing.
• wall exposing a large drop to the rear on either the pavement or road.
• pedestrian guard railing protruding into the pavement or road.
• fencing protruding into the pavement or road.
• concrete bollard knocked over onto the pavement or road.
• inspection cover missing or damaged.
• bridge parapets damaged.
• oil spillages on the road.
• lamp columns knocked down, wires exposed or lanterns hanging loose.
• road traffic bollards knocked down or broken.
• sign poles knocked down or sign plates hanging loose.
• traffic signals lights not working or traffic light head broken or hanging loose.

Highways are the responsibility of Wiltshire County Council - you can report damage to the highway by using their customer lighting and roads enquiry line (CLARENCE). Click here to access the Clarence webpage.