When we pay Benefits

When we usually pay benefit from

If this is your

first

claim: We will usually pay your benefit from the Monday after we get your form.

If this is a

repeat

claim: If we get your form within 4 weeks of when your last claim finished, we will pay your benefit from the day after the last claim ended. If the form arrives more than 4 weeks after your last claim finished, we will only be able to pay your benefit from the Monday after we get your form.

You will get your benefit 4 weekly in arrears following the initial payment, which will be made the first full week following assessment of your entitlement.

Please contact us quickly if you are having difficulty paying your rent. A member of staff will be happy to calculate your possible entitlement.