Benefit Appeals

If you want to know more about your award of benefit or if you think it is wrong, you should get in touch with us within one month of the date of the award letter or we may not be able to consider any disagreement.

You can either:

• ask for an explanation;
• ask us to look again at the decision; or
• appeal against the decision - this can only be in writing. If you appeal against the decision, an independent tribunal run by the Appeals Service will hear your appeal.

Contact Us

If you require any help or have an enquiry we will be pleased to help.

Contact us in writing, by e-mail or by telephone:

Revenues and Benefits Service
West Wiltshire District Council
Bradley Road
Trowbridge
Wiltshire
BA14 0RD

Telephone: 01225 776655

E-mail: revenuesandbenefits@westwiltshire.gov.uk

We are here to help:

Monday - Thursday: 8:30am - 5:30pm
Friday: 8:30am - 5:00pm