Building Control Services

Customer Comments

This report shows the comments received between 1/7/06 and 30/9/06

03/07/2006 Pretty good.

31/07/2006 I feel the charges are excessive for the works although we had an excellent service.  Thank you.

31/07/2006 Excellent

31/07/2006 Before the penultimate visit I did explain on the telphone what has been done re an inspection hatch (to rectify potential plumbing problems) in the plaster beside the RSJ.  It would have saved our time and yours if it had been explained on the telephone that this was not allowed.  (Although it seemed overkill as any fire that would melt the RSJ through a tiny hole would be fairly fatal anyway).

31/07/2006 Some members of staff talk in a jargon hard for the lay person to understand.  When I received planning permission I was not made aware that my solar hot water system would require a Building Control certificate.

31/07/2006 Staff have been very helpful giving us the benefit of their experience to get over small problems.

31/07/2006 "I assume you'd worry if every one gave you '5' for flexibility! I'm very happy.

24/08/2006 I find all the Building Control officers very helpful in all building aspects, any problems soon dealt with.

29/08/2006 I wish to thank you for the speed you responded at my request.

31/08/2006 It is not clear on the paerwork who should submit the paperwork, the owner or the contractor.  Hence, the completion certificate has come to me rather than the owner.

01/09/2006 Very pleased with your service.

13/09/2006 The contact between me, as householder, and the inspector was negligible.  He reviewed and discussed the job with the joiner who constructed the replacement moving windows and the fixed ones, keeping the original frames.  It was a comparitively small job.

26/09/2006 Everyone was very helpful