Accessibility Information
The design of our website incorporates a number of accessibility features which include:
- a consistent design and colour scheme
- plain language
- advice on browser accessibility options
- providing alternative descriptions for images and graphical navigation buttons used on the website ("ALT texts")
- help with translation
- advice on downloading documents
- we have avoided the use of frames
File formats
The site uses the file formats listed below. You can download free viewers for each of the downloadable formats from the links provided below.
Adobe
Acrobat
PDF files - created using Adobe Acrobat - retain the formatting of the
printed version of a document in an easy to download, single file. To view PDF files you need the Adobe
Acrobat Reader, the latest version can be freely downloaded.
(external site, opens in new window)
Viewers with visual difficulties may also find it useful to investigate services provided to improve the accessibility of Acrobat documents.
Word
For
Windows users who don't have Microsoft Word, the Word Viewer 2003 allows them to view MS Word files.
Download Word viewer (external site, opens in new window)
Excel
For
Windows users who don't have Microsoft Excel, the Excel Viewer 2003 allows them to view Excel files.
Download Excel viewer (external site, opens in new window)
PowerPoint
For
users who don't have Microsoft PowerPoint, the PowerPoint Viewer 2003 allows them to view PowerPoint
files.
Download PowerPoint viewer (external site, opens in new window)
Zip
A zip file is a compressed
(or "zipped") store of either a single document or a collection of files, making it easy to
group files together for transporting, copying and saving disk space.
You need a zip-compatible decompression program to "unzip" the files. WinZip is a commercial application available for a trial period after which a small fee is charged.
Download WinZip (external site, opens in new window)
CSV (Comma
Separated Values)
A CSV file is the simplest way in which tabular data can be saved
for importing spreadsheet applications such as Excel or database applications such as Access. No special
reader is required for this format.
RTF (Rich Text Format)
A
RTF file is a format that lets you exchange text files between different word processors in different
operating systems, for example, a document created in Word 97 on Windows 95, saved as an RTF file, can
be opened using WordPerfect 6.0 on Windows.
If you come across any technical or accessibility problems while using our website please let us know by completing our online customer contact form

